Vision, Mission, & Service Philosophy Statements

 

Vision statement

The Mary and Jeff Bell Library will be an indispensable partner in the University's commitment to academic excellence and in preparing students for lifelong learning and responsible citizenship in the Coastal Bend and the global community. As the library of both a HispanicServing Institution (HSI) and a Minority-Serving Institution (MSI), we will build a reputation as a place of inclusion and the open sharing of ideas. We will work to close socio-economic gaps regarding access to knowledge and technology. Our constant drive to improve will make the Library an environment where technology blends with personalized service to empower research, creative thought, and digital awareness. Our innovative services will have a positive impact on the cultural and intellectual development of our users.

Mission statement

The Mary and Jeff Bell Library provides a welcoming and inclusive environment for the Texas A&M University-Corpus Christi community to collaborate, explore the ideas of the past, and create the knowledge of the future. The Library provides excellent services and information resources to support research, learning, creation, and the sharing of knowledge.

Service Philosophy Statement

At the Mary and Jeff Bell Library we are proud to offer a welcoming, inclusive environment that provides an exceptional learning experience and facilitates research excellence. We take personal responsibility in providing professional service that is convenient, efficient, and tailored to meet your needs.

In striving to deliver the highest quality service possible, all library personnel will exert every effort to: 

  • realize that those we serve come first;
  • listen and respond to feedback;
  • proactively approach tasks and processes to improve our services;
  • investigate alternative solutions and engage experts for a productive outcome;
  • follow through with tasks and requests in a timely manner.