Preparing Your Computer for Canvas

Ensure your PC or MAC computer can fully use Canvas's functionality by taking the following steps.

NOTE: You may not experience any technical issues without making the recommended preparations below. However, these tips will provide for optimal Canvas performance and are highly recommended. DLAI recommends Mozilla Firefox or Google Chrome.

  • Ensure your operating system and web browsers are compatible with the Canvas platform and up to date.
  • Important note about operating systems: Some features on Canvas and other education technologies may not fully work with ChromeOS (found on Chromebook computers).
  • Allow pop-ups in your browser or turn off your pop-up blockers
  • Ensure pop-ups are allowed within your browser as some Canvas tools utilize pop-ups. Use the appropriate link below for information on configuring pop-ups in the browser.
    • Manage pop-ups in Mozilla Firefox
    • Manage pop-ups in Google Chrome
    • Manage pop-ups in Microsoft Edge
      • On the Microsoft Edge browser window, click the Settings and more (...) button
      • Select: Settings → Cookies and site permissions → Pop-ups and redirects
      • Disable pop-up blocking, or add the URL for the site you want to allow pop-ups for
      • Close tab
  • Configure your web browser to allow cookies from Canvas before logging in.

Interested in the Canvas Mobile app?

Canvas Support

If you have questions, please contact Canvas support 24/7 via the “Help” menu in the Canvas Global Navigation

The TAMU-CC IT Service Desk can be contacted for login issues. 

Information Technology Support