Captioning Services Guidelines
This section covers captioning services in conformance with Web Content Accessibility Guidelines (WCAG) 2.1 AA technical accessibility standards for audio, video, and multimedia, including mixed reality and face-to-face environments. These captioning services may be used in accommodations requests.
Pre-recorded or post-production content
- If there are visuals in the video or multimedia content, they visuals need audio descriptions.
- If it is just audio content, such as people talking and important sound effects, they need an audio transcript.
- If there is audio in a pre-recorded video or multimedia content, it needs Closed Captions (CC).
Live broadcast
- At minimum, all webinars, conferences, or virtual meetings should have auto-transcribing/auto-captioning enabled.
- University-wide events should be live captioned (e.g., CART services).
- When the speaker and the audience need to interact with each other, people with disabilities may request a live interpreter (e.g., sign language interpreter).